Level One Security Officer — Unarmed

A Level One Security Officer provides visible, professional, and proactive security presence to deter misconduct, enforce rules, and assist the public. Unarmed and patrol-trained, they monitor entrances, conduct routine foot and vehicle rounds, perform access control, and respond to incidents within policy limits. Responsibilities include observing and reporting suspicious activity, providing customer service and direction, completing incident and daily activity reports, and coordinating with higher-level security or law enforcement when necessary. This role emphasizes strong communication, situational awareness, conflict de-escalation, and adherence to company procedures and legal standards.

A Level 2 Security Officer provides professional, visible security presence and performs intermediate protective and enforcement duties to safeguard people, property, and assets. This role requires stronger situational awareness, decision-making, and customer-service skills than entry-level positions. Level 2 Officers enforce rules and policies, deter misconduct through proactive patrols, and respond to incidents while maintaining clear, calm communication with the public and emergency services.

Level 3 Security Officers deliver advanced, proactive protection for high-risk environments. Trained beyond basic security duties, they perform armed or unarmed patrols, advanced incident response, crisis management, and threat assessment. Skills include surveillance and access control, detailed report writing, conflict de-escalation, and coordination with law enforcement and emergency services. Level 3 officers are certified in tactical procedures, emergency medical response (as required), and use of specialized equipment. They maintain rigorous situational awareness, enforce complex security protocols, and execute rapid, decisive actions to protect people, property, and critical assets. Ideal for corporate campuses, healthcare facilities, government sites, and high-value commercial operations.